Status Report

03.20 Outage Status (update/resolved)

Posted by Nick Sabean on Mar 20, 2020 2:26:54 PM

This morning at 10:30am we were alerted that your connection has reported an outage.  A technician is onsite working to restore service.

This is an issue is due to the interruption yesterday morning and will be permanently fixed with an upgraded device we are waiting to be delivered, delayed in shipping.  We are back up.

If you are not back up yet, please unplug your router from power and plug it back in.

If you are still having issues please reach-out via help@whyfly.com or text 302.722.7774.

We will continue to keep you update as information becomes available.  We understand and fully appreciate the importance of a stable connection especially during these trying times.  

Again, thank you for the opportunity to serve you as we continue to work hard to deliver an Awesome locally owned service!

Topics: Support

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